Important Announcement: Due to extremely hot summer temperatures, and to ensure your order does not arrive melted, shipping costs are now $12 in Florida and $22 for out of state shipping.

Important Announcement: We will be taking a break for the Holidays, therefore we will not be taking online orders between December 19th through January 6th. We will resume regular operations beginning on January 6th, 2026.

Refund and Returns Policy

Overview

Butler’s Raw Chocolates makes and ships food products. Products are shipped and delivered chilled, and cannot be returned in a usable state. Therefore, purchases are non-refundable.

Refunds

We cannot offer refunds on our food products.

Exchanges

We only replace items if they are defective or damaged. If there is a problem with your order, please contact us at aw.brchocolates@gmail.com or by calling 321-607-1894 during normal business hours.